Neptune Internet: Transparency in Routing with Looking Glass

In the world of internet service providers (ISPs), transparency is often overlooked. Routing, a critical component of internet performance and reliability, is typically hidden behind complex systems and opaque policies. At Neptune Internet, we believe that transparency in routing is not just a technical feature—it’s a commitment to trust, reliability, and customer satisfaction.

That’s why Neptune Internet provides a publicly accessible Looking Glass tool, available at https://neptune.net.au/looking-glass. This tool empowers users to understand and evaluate our routing policies and network performance in real-time. Here’s why transparency in routing matters and how Neptune Internet is leading the way.

Why Routing Transparency Matters

1. Trust Through Openness

Routing determines how data travels across networks to reach its destination. Many ISPs keep routing policies and performance metrics hidden, leaving customers in the dark about potential inefficiencies or issues. By providing a Looking Glass tool, Neptune Internet demonstrates its confidence in the quality of its network and fosters trust with its customers.

2. Improved Network Performance

Transparent routing allows customers to understand how their traffic flows and identify potential bottlenecks. Neptune Internet’s Looking Glass gives insights into latency, route efficiency, and the overall health of the network, ensuring customers experience the highest levels of performance.

3. Proactive Troubleshooting

Routing issues can cause connectivity problems, high latency, or packet loss. With the Looking Glass tool, customers and network engineers can proactively diagnose and address these issues, ensuring smoother and more reliable internet access.

4. Accountability and Fairness

Transparency in routing ensures that Neptune Internet remains accountable for delivering optimal performance. Customers can verify routing paths and evaluate whether their data is handled efficiently and fairly.

How Neptune Internet’s Looking Glass Works

The Looking Glass tool at https://neptune.net.au/looking-glass allows users to perform real-time queries on Neptune Internet’s routing infrastructure. Here’s what you can do:

1. Ping

Test the reachability of a specific IP address or hostname and measure round-trip latency from Neptune’s network.

2. Traceroute

Track the route that data packets take to reach a destination, hop by hop, and identify potential delays or routing inefficiencies.

3. BGP Route Lookup

View Border Gateway Protocol (BGP) information for a given prefix or IP address, including AS paths, next-hop details, and route advertisements.

4. Regional Insights

Choose from different Neptune Internet points of presence (PoPs) to evaluate routing performance from specific locations, ensuring a comprehensive view of the network.

Benefits of Neptune’s Looking Glass

1. Empowering Customers

The Looking Glass tool isn’t just for network engineers—it’s for anyone who wants to understand how Neptune Internet delivers their data. Whether you’re a gamer, a business user, or a casual browser, this tool provides valuable insights into network performance.

2. Supporting Network Optimization

By making routing information accessible, Neptune Internet invites feedback and collaboration. Customers can highlight potential issues or inefficiencies, enabling continuous improvement of the network.

3. Setting a New Industry Standard

While many ISPs operate behind closed doors, Neptune Internet’s Looking Glass sets a new standard for openness in the industry. This transparency underscores our commitment to providing the best possible internet experience.

Why Choose Neptune Internet?

At Neptune Internet, we don’t just deliver high-speed, reliable connectivity—we build trust through transparency. Our Looking Glass tool is a testament to this philosophy, offering customers a clear view of how their data is handled.

When you choose Neptune Internet, you’re not just getting an ISP—you’re partnering with a provider that values your trust and works tirelessly to ensure your internet experience is seamless, secure, and informed.

Try Neptune Internet’s Looking Glass Today

Explore Neptune Internet’s transparent routing policies and network performance with our Looking Glass tool at https://neptune.net.au/looking-glass. See for yourself how we’re redefining internet transparency and delivering a world-class internet experience.

With Neptune Internet, you’re always connected—and always informed.