High-performance internet
The best Internet provider for getting stuff done.
Neptune is high performance Internet for people that won't settle for less.
Get fast, secure, and reliable Internet backed by Australian experts. Try 5 days free with any plan and feel the difference.
Start Your 5-Day Free TrialDedicated IPv4 and IPv6 addresses
5 day free trial
Click and connect activation
nbn® fibre upgrades available
VPN included
DNS-level content filter included
Dedicated IPv4 and IPv6 addresses
5 day free trial
Click and connect activation
nbn® fibre upgrades available
VPN included
DNS-level content filter included
Services
Built for every kind of connection
01
Home Internet
Fast, secure and reliable Internet on the nbn® network, with expert Australian customer support.
- No lock in contracts
- Low latency optimised network
- Dedicated IPv4 & IPv6 addresses
- Scale up speed on demand
- Scale down billing when away
- 2 VPN tunnels and Atmosphere DNS included
02
Business Internet
Business Internet plans with nbn® priority eSLA support, and extended Neptune on-call hours included.
- Business grade static IP line
- BGP peering support
- Role based access controls
- Enhanced nbn® service restoration SLAs
- Direct access to Neptune business support engineers
News
What's happening at Neptune
More upload headroom on nbn, expected by the end of October
nbn is adding an overhead allowance of up to 15% to upload speeds on most connections, expected by the end of October: the same kind of headroom download has had for years. Speed tests should show upload at or a little above your plan speed. Here is what overhead is, why it matters, and how to get the most out of it with your own router.
Read more about article titled "More upload headroom on nbn, expected by the end of October"
Update on the ASC and Indigo West cable outages
Both subsea cables between Perth and Singapore are down until at least early November, so traffic to Southeast Asia is taking a long detour. Customers in Perth can use a new VPN region, VOCUSIX-PER1, to get onto a shorter path in the meantime.
Read more about article titled "Update on the ASC and Indigo West cable outages"
BGP sessions you can set up yourself
Customers on a business plan with their own AS number and address space can now request a BGP session with Neptune straight from the portal, pick the prefixes to announce, and get a ready-made config for their router. No AS number? We can announce your range for you instead.
Read more about article titled "BGP sessions you can set up yourself"
Pricing
Priced fairly, and packed with value
No lock-in contracts, no setup fees, and no cancellation fees.
New customers get a 5 day free trial.
Let's get you online
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