Neptune is for

reliable Internet

The Australian ISP that puts people's privacy at its core

Neptune Internet is an ISP built to make your online experience simple, reliable, and secure. Every decision we make puts your needs first, offering fast, dependable connectivity that will never compromise your privacy.

This means that while you browse, work, or play, Neptune will protect your data and privacy at every step. You deserve unrestricted access to the web, and security by default. No compromises, no limits.

Neptune operates by some basic principles:

• Be reliable: Count on reliable Internet— no more than 5 minutes of downtime a month, on average*.
• Be easy to use: Your service will be easy to set up, and easy to use.
• Be secure by default: Everything is built with security and privacy as a fundamental requirement.
• Be modern: We continually evolve with Internet and web standards.
• Be friendly: Stay thoughtful, consistent, open, accessible, trustworthy, and adaptable.

You can expect more from your Internet provider, and you should. Because together, we're shaping the future of a secure, reliable, open Internet.

* Excluding nbn® maintenance periods and backbone network issues.