High-performance internet

The best Internet provider for getting stuff done.

Neptune is high performance Internet for people that won't settle for less.

Get fast, secure, and reliable Internet backed by Australian experts. Feel the difference with any plan.

Get Started

Dedicated IPv4 and IPv6 addresses

Click and connect activation

nbn® fibre upgrades available

VPN included

DNS-level content filter included

Dedicated IPv4 and IPv6 addresses

Click and connect activation

nbn® fibre upgrades available

VPN included

DNS-level content filter included

Services

Built for every kind of connection

01

Home Internet

Fast, secure and reliable Internet on the nbn® network, with expert Australian customer support.

  • No lock in contracts
  • Low latency optimised network
  • Dedicated IPv4 & IPv6 addresses
  • Scale up speed on demand
  • Scale down billing when away
  • 2 VPN tunnels and Atmosphere DNS included

02

Business Internet

Business Internet plans with nbn® priority eSLA support, and extended Neptune on-call hours included.

  • Business grade static IP line
  • BGP peering support
  • Role based access controls
  • Enhanced nbn® service restoration SLAs
  • Direct access to Neptune business support engineers

News

What's happening at Neptune

May 31, 2026

Atmosphere Protective DNS is now live on every domestic VPN endpoint

Atmosphere Protective DNS is now fully deployed across all five Australian Neptune VPN endpoints — Melbourne, Sydney, Brisbane, Perth, and Adelaide. Scan a QR code, add the tunnel to your phone, and the same threat protection and ad-blocking you get at home follows you wherever you go.

Read more about article titled "Atmosphere Protective DNS is now live on every domestic VPN endpoint"

NSW CGNAT Issue Postmortem: 5 May 2026

On Tuesday 5 May 2026, CGNAT users in NSW experienced loss of connectivity due to a MAC learning issue on an NBN aggregation path.

Read more about article titled "NSW CGNAT Issue Postmortem: 5 May 2026"

Apr 24, 2026

Queensland Outage Postmortem: 24 April 2026

On Friday 24 April 2026, customer traffic in Queensland was interrupted for ~37 minutes due to a spanning tree protection event on our core network.

Read more about article titled "Queensland Outage Postmortem: 24 April 2026"

Browse the news

Pricing

Priced fairly, and packed with value

No lock-in contracts, no setup fees, and no cancellation fees.

All plans include

  • Dual stack IPv4 & IPv6 addressing
  • 2 Neptune VPN tunnels
  • Atmosphere Protective DNS
  • Priority support from local experts
  • No lock in contracts

Plans indicate typical speeds during the peak period of 7-11pm. However, please note speeds experienced may be lower due to factors including in-home set up and wiring.

See Neptune's Critical Information Summary.

Selected Plan

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Let's get you online

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