High-performance internet
The best Internet provider for getting stuff done.
Neptune is high performance Internet for people that won't settle for less.
Get fast, secure, and reliable Internet backed by Australian experts. Feel the difference with any plan.
Get StartedDedicated IPv4 and IPv6 addresses
Click and connect activation
nbn® fibre upgrades available
VPN included
DNS-level content filter included
Dedicated IPv4 and IPv6 addresses
Click and connect activation
nbn® fibre upgrades available
VPN included
DNS-level content filter included
Services
Built for every kind of connection
01
Home Internet
Fast, secure and reliable Internet on the nbn® network, with expert Australian customer support.
- No lock in contracts
- Low latency optimised network
- Dedicated IPv4 & IPv6 addresses
- Scale up speed on demand
- Scale down billing when away
- 2 VPN tunnels and Atmosphere DNS included
02
Business Internet
Business Internet plans with nbn® priority eSLA support, and extended Neptune on-call hours included.
- Business grade static IP line
- BGP peering support
- Role based access controls
- Enhanced nbn® service restoration SLAs
- Direct access to Neptune business support engineers
News
What's happening at Neptune
Atmosphere Protective DNS is now live on every domestic VPN endpoint
Atmosphere Protective DNS is now fully deployed across all five Australian Neptune VPN endpoints — Melbourne, Sydney, Brisbane, Perth, and Adelaide. Scan a QR code, add the tunnel to your phone, and the same threat protection and ad-blocking you get at home follows you wherever you go.
NSW CGNAT Issue Postmortem: 5 May 2026
On Tuesday 5 May 2026, CGNAT users in NSW experienced loss of connectivity due to a MAC learning issue on an NBN aggregation path.
Read more about article titled "NSW CGNAT Issue Postmortem: 5 May 2026"
Queensland Outage Postmortem: 24 April 2026
On Friday 24 April 2026, customer traffic in Queensland was interrupted for ~37 minutes due to a spanning tree protection event on our core network.
Read more about article titled "Queensland Outage Postmortem: 24 April 2026"
Pricing
Priced fairly, and packed with value
No lock-in contracts, no setup fees, and no cancellation fees.
Let's get you online
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