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Smarter and safer internet

Join Australia's modern Internet— secure by default.

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Neptune is a modern Internet service that puts people's privacy at its core.

Get fast and reliable nbn® Internet, and take back control of your household's online data security, and privacy. This is the Internet as you know it, but smarter and safer.

Click and connect activation

Built on nbn®

Ad-free browsing

Household integrated privacy & security

Australian support

IPv6 Ready

Internet that works like it should.

01

Reliable

Rock solid reliable nbn® designed to keep you online rain or shine.

  • Customer satisfaction is measured continuously.
  • Committed to 99.99% uptime of core services.
  • There when you need it.

02

Easy

Everything about the service is made to be as simple and approachable as possible.

  • Neptune is click and connect. We'll get you online without delay.
  • Designed for security conscious people, but usable by your mum.
  • A clear and intuitive experience from start to finish.

03

Secure

Your privacy and security aren't optional. These are priorities we build around.

  • Full access to any data held by us, and any requests for it.
  • VPN, DNS sinkhole, and content controls included.
  • Be confident and in control.

04

Modern

An ISP that evolves with the web, so you don't have to think about it.

  • IPv6 ready. End to end security, and improved quality of service.
  • Equipped with IPoE for simple passwordless authentication.
  • Built for everything you do online, in a highly connected world.

05

But above all, Neptune is a friendly ISP that gets you.

Use the Internet as you need it— without the fine print. No contracts, lower bills when you're away, more power when you’re online, and absolutely no compromise on privacy.

  • No lock in contracts. Cancel any time.
  • Scale down billing when you're away.
  • Scale up performance when you need it.
  • No compromise on your privacy and security.

Discover Neptune

And it's built for the connected household

Whether you're streaming, working, gaming, browsing, or connecting with loved ones, everything you do online is better with Neptune.

Designed for performance

With your own VPN that's fast and forward looking

Always-on protection

Ad-free browsing

Get connected

It's time to connect to a smarter and safer Internet

No lock-in contracts, no setup fees, and no cancellation fees. All plans start with a 5 day free trial period.

For Small
Households

Suitable for 1-2 people, 4K streaming, casual online gaming, and video chat.

$63

Per month

For first 6 months, then $90 per month

50 MBPSDownload

20 MBPSUpload

For Networked
Households

Suitable for 3-4 people, 4K streaming, casual online gaming, video chat, and large downloads.

$70

Per month

For first 6 months, then $100 per month

100 MBPSDownload

40 MBPSUpload

For High
Performance

Suitable for 4+ people, 4K streaming, uninterrupted online gaming, video chat, and high speeds.

$77

Per month

For first 6 months, then $110 per month

250 MBPSDownload

25 MBPSUpload

For Elite
Performance

Ideal for 4+ power users who need reliable 4K streaming, smooth gaming, video chat, and the fastest Internet available.

$91

Per month

For first 6 months, then $130 per month

1000 MBPSDownload

50 MBPSUpload

Let's get you connected

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About Neptune
Support
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Connect with us

[email protected]

© 2024. Neptune Internet (Recloud Pty Ltd). ABN 38 643 675 816.

The Internet as you know it, but smarter and safer.